A word from the GRUG
Council
Each year, at the IBM/Rational Software Developer Conference, a "Voice
of the Customer" meeting is held with IBM/Rational product management to
review product announcements for that years conference, new releases and
generally to speak about the management of the product futures. During the
Rational Software Developer Conference in June 2008, the Global Rational
Users Group Council asked each of the IBM/Rational product lines if a
representative from the GRUG Council could be present in each one of these
product sessions at the next "Voice of the Customer" event. Thanks
to the efforts of the GRUG past president, Glenn Stout and current president,
Carson Holmes, the GRUG Council was able to get five participants to the
"Voice of the Customer" event that was held on November 6th and 7th
in Boston, MA.
The "Voice of the Customer" events are usually reserved for a
subset of customers only, so this was a big win for the GRUG Council to get a
"seat at the table" to represent your voice - be it big or small.
In the coming months, the GRUG Council members that attended this event will
be relaying what information they can related to their product specialties.
These events are covered by non-disclosure agreement which means that
anything the GRUG Council heard at the event about futures, product direction
and the like, cannot be put out into a public forum like this. However, our
experiences, opinions and interactions with IBM/Rational can be relayed to
you - our customers.
GRUG Participants in "VOICE"
Jason Steiner - ClearCase - jasonsteiner@bellsouth.net
Carsom Holmes - Team Concert - cholmes@noblestar.com
Martina Riedel - ClearCase
Geri Winters - Requirements Definition and Management
Tarek Nabham - WatchFire
Please keep an eye on this space for upcoming "Voice of the
Customer" editorials and please feedback to the GRUG Council what your
thoughts are so we can better express your opinions in these sessions at upcoming
conferences.
